Atiyah Thomas

Atiyah Thomas

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Atiyah Thomas

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Delta Airlines

Delta Air Lines, a leader in domestic and international travel, offers plane tickets and vacation packages to over 300 destinations in 60 countries.

Recent work

0 Components

0 Components

Lead the evolution of our omnichannel design system. This role was critical for scaling high-fidelity, accessible interfaces across our most complex digital touchpoints, from booking and checkout to intricate fare data visualizations. As a guardian of our design standards, a mentor to the team, and a strategic partner in solving deep architectural challenges within our global payment ecosystems.

0 Components

0 Components

Lead the evolution of our omnichannel design system. This role was critical for scaling high-fidelity, accessible interfaces across our most complex digital touchpoints, from booking and checkout to intricate fare data visualizations. As a guardian of our design standards, a mentor to the team, and a strategic partner in solving deep architectural challenges within our global payment ecosystems.

Owned complex checkout & fare implementation

While owing Delta Payments Platform, it came with some pretty complex use cases. Travelers can use a wide range of credit and debit cards—including American Express, Visa, and Mastercard—or leverage digital wallets like Apple Pay and PayPal.

  • Booking, booking including, calendar integration, payments from all transactional processing types globally.

  • Baggage & Travel Fees

  • Certificate & eCredits (Release date end of 2021)

  • Giftcards (Release date end of 2021)


The problem?

Drive UX process standardization focusing on clear flow of UX Designs from outside vendors to Delta UX and our internal 20+ Scrum Teams for implementation. Continuously drive UX process improvement.

Drive UX process standardization focusing on clear flow of UX Designs from outside vendors to Delta UX and our internal 20+ Scrum Teams for implementation. Continuously drive UX process improvement.

Drive UX process standardization focusing on clear flow of UX Designs from outside vendors to Delta UX and our internal 20+ Scrum Teams for implementation. Continuously drive UX process improvement.

Reduce tech debt

Design initiative Process

Design initiative Process

Case study

Reduce design tech debt, lead design systems governance & strategy

Reduce design tech debt, lead design systems governance & strategy

Spearheaded  StorybookJs initiative by establishing a single source of truth for UI components, ensuring visual and behavioral consistency across products. By documenting, testing, and reusing components in isolation, teams reduce duplication, catch issues earlier, and significantly lower technical debt while accelerating development and design collaboration. Ask me how?

  • Lead Governance: Defined and maintain the standards, playbooks, and processes that govern ensuring consistency, scalability, and high-quality implementation across web and mobile platforms.Verified compliance with W3C web standards, integrating semantic structure, proper markup, and essential accessibility considerations (WCAG).

  • Strategic Alignment: Partner with cross-functional leadership in product and engineering to frame complex user problems and translate behavioral data into testable, scalable design solutions.

  • Architect Payment Flows: Design and scale complex interaction models for multi-step checkout processes, including split payments, co-branded AMEX integrations, and global currency conversions.

Mentorship and training

Mentorship and training

Cross-functional collaborations

Cross-functional collaborations

  • Empower the Team: Mentor mid-level and junior designers through constructive critiques, regular feedback sessions, and knowledge sharing to elevate the overall design craft.

  • Foster Innovation: Influence stakeholders and product teams by presenting clear, evidence-based design rationales that inspire excellence across the organization.

Testing and developement

Testing and developement

Cross team collaboration

Cross team collaboration

Collaborated closely with developers and QA teams during the development lifecycle to ensure pixel-perfect, defect-free implementation of the UX/UI.

  • Executed comprehensive testing of HTML and CSS across various web browsers, devices, and screen sizes to guarantee cross-platform consistency.

  • Verified compliance with W3C web standards, integrating semantic structure, proper markup, and essential accessibility considerations (WCAG).

  • Conducted rigorous cross-browser testing across Chrome, Firefox, Safari, and Edge to ensure uniform display and functionality.

  • Addressed and resolved edge cases including text truncation, overflow handling, and dynamic responsive behavior to maintain design integrity.