My role
Architected end-to-end digital ecosystem for Easypost. My role was a blend of high-level product strategy and hands-on execution, focused on translating complex API driven interactions into intuitive user experiences. I focused on the "must-have" features that deliver immediate value, allowing us to launch and gather real-world data.
Measure of success
Collaborated closely with product owners and engineering team during the development lifecycle to ensure pixel-perfect, defect-free implementation of the the brand.
• Team work: Worked alongside product owners to clarify features, product requirements, roadmap, and scope.
Pairing with engineering: Successfully bridged the gap between Design and Engineering. More than moving beyond "handing over files" but towards shared ownership of a single technical reality.
Process Architecture: Established and refine end-to-end design workflows—from initial component intake to developer handoff—reducing friction and increasing velocity.
Lead the backend API integration: Lead the design EFFORTS for API customization for shipping labels for organizations, adding intelligent rate logic user experience, and real-time analytics that help teams optimize decisions across their entire operation. This is shipping infrastructure built for complexity, not just volume.
My role
Lead the UX strategy for API integration and customization, focusing on the intersection of shipping label automation and intelligent logic. You'll translate complex backend data into real-time analytics and intuitive user workflows, ensuring our infrastructure remains robust for enterprise-scale operations where navigating complexity is the primary challenge.
